Henry Mintzberg's Management Roles: How Jess Can Improve Team Relationships and Achieve Goals

According to Henry Mintzberg's findings, the managerial role comprises three aspects: interpersonal, informational, and decisional. Jess is currently fulfilling the role of a leader, but her relationship with her employees is strained. Therefore, it is crucial for Jess to establish a friendly rapport with them. She must then guide her team towards achieving the company's objectives while also providing support and motivation to help them accomplish their tasks as decision-makers.