Roku Trademark Infringement - ASIN AAAAA - Request for Complaint Withdrawal

Dear Roku Brands,

We are reaching out to you regarding the notice we received about our product ASIN: AAAAA violating your trademark rights.

After conducting an investigation, we must acknowledge that our lack of familiarity with Amazon policies and local laws led to our unintentional use of Amazon's unacceptable trademarked terms on the product detail page to indicate compatibility with your product. This resulted in a violation of your trademark rights.

We sincerely apologize for our inadvertent trademark infringement and the negative impact it has had on your brand and company.

Upon receiving your notice, we promptly removed all instances of your Roku trademark from our product listings and modified our product detail pages to align with Amazon's acceptable trademarked terms. This ensures that all the products we sell on Amazon are in compliance with Roku's trademark.

Amazon holds great significance for us, and we kindly request that you consider withdrawing the infringement complaints.

If you are willing to withdraw your complaint, please follow the steps outlined below:

1. Send a retraction letter to notice-dispute@amazon.com, ensuring that you copy me (mia.fung@eeee.com) on the email.

2. Please include my store name (CCCCCC), seller token ID (BBBB), complaint ID (BBBBB), and ASIN (AAAAA) in the email.

Thank you for your attention to this matter. We eagerly await your response.

Yours sincerely, [Your Name]