Complaint Letter: Unsatisfactory Furniture and Equipment Moving Service
[Your Name] [Your Address] [City, State ZIP Code] [Date]
[Removal Company Name] [Address] [City, State ZIP Code]
Dear Sir/Madam,
I am writing to express my dissatisfaction with the way your company handled the move of my furniture and equipment during our recent relocation to a new building.
As you are aware, we hired your company to transport our office furniture and equipment to our new location. The move included desks, chairs, computers, printers, and other office equipment.
Unfortunately, I must say that I was extremely disappointed with the service provided by your company. Firstly, the team arrived late, causing unnecessary delays. Secondly, the team did not handle our belongings with the appropriate care, resulting in several items being damaged during the move. Furthermore, some items were not placed in the correct locations within the new building, causing further inconvenience and delay.
I had expected your company to provide a professional and efficient service, but this was not the case. I would like to request that you take appropriate action to rectify the situation. I expect that the damaged items will be replaced or repaired, and that the misplaced items will be relocated to their correct positions.
I would appreciate it if you could respond to this letter as soon as possible, outlining the steps you will take to address my concerns.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
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