Complaint Letter: Unsatisfactory Furniture and Equipment Relocation by [Removal Company Name]

Dear Sir/Madam,

I am writing to express my dissatisfaction with the way your company handled the recent move of our department's furniture and equipment to our new building. Our move took place on the 15th of June, and unfortunately, I must say that the service provided by your company was not up to our expectations.

Firstly, we had requested that all the furniture and equipment be moved with the utmost care to prevent any damage. However, upon arrival at our new building, we noticed that some of the items were scratched, and a few pieces of equipment had been damaged beyond repair. This was a significant setback for us, as some of the damaged equipment was essential to our daily operations.

Secondly, we had also requested that all the items be delivered to the correct locations within the new building. However, we found that some of the furniture was placed in the wrong rooms, causing confusion and inconvenience to our staff.

We had expected your company to handle the move professionally and efficiently, with minimal disruption to our operations. Unfortunately, this was not the case, and we were left with damaged equipment and misplaced furniture.

As a result, we expect your company to take responsibility for the damage caused and provide compensation for the cost of repairing or replacing the damaged items. We also expect you to ensure that all the furniture and equipment are placed in the correct locations within the new building.

We hope that you will take this matter seriously and take the necessary steps to rectify the situation. We look forward to hearing from you soon.

Yours sincerely,

[Your Name]