Dual-Level Transformational Leadership, Team Performance, and Work Motivation in Hospitality: A PhD Thesis

The findings of this PhD thesis will contribute to the existing literature by providing a comprehensive understanding of the relationship between dual-level transformational leadership (TFL), team performance, and individual work motivation in the context of the hospitality industry. By exploring the dual effects of TFL, this study will shed light on how leadership behaviors at both the team and individual levels can influence team performance and individual work motivation.

The importance of team performance and individual work motivation in the hospitality industry cannot be overstated. In a highly competitive industry where customer satisfaction and service quality are paramount, it is essential for hospitality supervisors to establish a virtuous cycle that balances high-performance teams with motivated individuals. By understanding the indicators of team performance and individual work motivation, supervisors can create an environment that fosters collaboration, innovation, and continuous improvement.

Previous studies in the hospitality industry have primarily focused on the impact of TFL on either team performance or individual work motivation. However, the interdependent nature of team performance and individual work motivation suggests that these two variables are mutually reinforcing. Highly motivated team members are more likely to surpass performance expectations, leading to improved team performance. Conversely, enhanced team performance can serve as a source of motivation for individuals, further enhancing their work motivation.

While some studies have examined the impact of TFL on team and individual service innovation, there is a lack of research on the relationship between dual-level TFL, team performance, and work motivation in the hospitality industry. This PhD thesis aims to bridge this gap by investigating the dual effects of TFL on both team performance and individual work motivation. By doing so, this study will contribute to the existing literature and provide valuable insights for hospitality supervisors.

In conclusion, this PhD thesis aims to examine the relationship between dual-level TFL, team performance, and individual work motivation in the hospitality industry. The findings of this study will assist hospitality supervisors in understanding the indicators of team performance and individual work motivation, enabling them to establish a virtuous cycle that balances high-performance teams with motivated individuals. This research will contribute to the existing literature and provide valuable insights for the industry.