2. 用户负反馈覆盖更全面，从仅关注下单后的订单型CCR升级为看播、订单、会话三大场域全覆盖，在全域电商视角下更全局的提升用户体验；翻译为英文
- User negative feedback coverage has become more comprehensive, upgrading from focusing solely on post-order type CCR to covering the three major areas of watching, ordering, and conversation, which provides a more holistic improvement in user experience from the perspective of overall e-commerce.
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