返工返修作业指导书 - 确保不合格品有效控制

///'返工返修作业指导书///' //n1.0///'目的///' //n确保不合格品的返工、返修的过程得到有效的控制。 //n2.0///'适用范围///' //n不合格品返工、返修的处理过程。 //n3.0///'定义及术语///' //n3.1///'返工：///'对不合格品采取措施，使其任符合规定的要求。 //n3.2///'返修：///'对不合格品采取措施，使其满足预期用途的要求。 //n4.0///'职责///' //n4.1///'质量部：///'对返修（工）品的确认，返工返修后的验证以及对策跟踪。 //n4.2///'生产部：///'负责返修（工）品的处理。 //n4.3///'相关责任部门：///'负责返修（工）品的纠正处理，以及预防措施的制定、执行。 //n5.0///'工作程序///' //n5.1///'制造过程中产生之返修（工）品///' //n5.1.1///'工序作业人员按照标准判为不合格后，将其与合格品分开放置，并作不合格标识。///' //n5.1.2///'质量部过程检验员及生产部，必要时技术部人员会同判定不合格品，填写《不合格报告处理单》；若判为返工品时，由检验员注明返工标识并放置至指定区域。///' //n5.1.3///'生产部根据生产情况自行制定返修（工）计划，由生产部维修人员具体执行返修（工）任务，填写《返工返修记录》。///' //n5.1.4///'返修（工）人员必须对返修（工）后的产品进行重新报检，检验员根据顾客图纸、技术规范及制程检验规范，抽样计划进行复检，复检合格后方可续流或经合格标识后放入指定的合格区域。///' //n5.1.5///'返修（工）品作为让步接收时，由生产部、质量部、技术部等相关部门共同研究，向顾客提出申情，经顾客批准。///' //n5.2///'退货返修（工）品///' //n5.2.1///'质量部检验员根据顾客出具的退货单进行确认，若判定为返修（工）品时，按5.1.1至5.1.5实施。///' //n5.3///'防止再发生对策///' //n质量部主导，生产部、技术部协助调查返修（工）发生之原因，提出《纠正与预防措施表》，由责任部门过程负责人分析原因，制定相应的预防对策，确认对策实施状况。 //n5.4 ///'返工返修措施指导///' //n序号 ///'返工返修项目///' ///'返工措施方法///' ///'注意事项///' ///'备注///' //n1 ///'外侧纤维整体外露///' ///'用美工刀切平外侧纤维///' ///'注意角度以防划伤产品///' //n2 ///'内侧纤维局部过长///' ///'用剪刀修剪过长纤维至///' ///'注意修剪距离，防止纤维过短///' //n6.0///'相关文件///' //n6.1 QP8.7.1-2021 《不合格品控制程序》 //n7.0///'相关记录///' //n6.2 QR8.7-03 《不合格品报告处理单》 //n6.3 QR8.7-06 《返工返修作业记录》///'Rework and Repair Operation Instruction Manual///' //n1.0 ///'Purpose:///' To ensure effective control of the rework and repair process for non-conforming products. //n2.0 ///'Scope:///' The handling process for reworking and repairing non-conforming products. //n3.0 ///'Definitions and Terminology:///' //n3.1 ///'Rework:///' Taking measures to make non-conforming products meet specified requirements. //n3.2 ///'Repair:///' Taking measures to make non-conforming products meet the intended use requirements. //n4.0 ///'Responsibilities:///' //n4.1 ///'Quality Department:///' Responsible for confirming reworked or repaired products, conducting verification after rework or repair, and tracking countermeasures. //n4.2 ///'Production Department:///' Responsible for handling reworked or repaired products. //n4.3 ///'Relevant Departments:///' Responsible for corrective actions on reworked or repaired products, as well as the development and implementation of preventive measures. //n5.0 ///'Work Procedures:///' //n5.1 ///'Rework (Repair) Generated during the Manufacturing Process:///' //n5.1.1 ///'After the process operators determine a non-conforming product according to the standards, it should be separated from the conforming products and labeled as non-conforming.///' //n5.1.2 ///'The quality department process inspectors, production department, and, if necessary, technical department personnel will jointly determine the non-conforming products and complete the ///'Non-Conforming Report Processing Form.///' If it is determined as reworkable, the inspector should mark it with a rework label and place it in the designated area.///' //n5.1.3 ///'The production department will develop a rework (repair) plan based on production conditions, and the production department repair personnel will execute the rework (repair) tasks and complete the ///'Rework and Repair Record.///' //n5.1.4 ///'Rework (repair) personnel must re-inspect the products after rework (repair). The inspector should conduct a re-inspection based on customer drawings, technical specifications, and process inspection specifications, following the sampling plan. Only after passing the re-inspection can the products continue to flow or be labeled as qualified and placed in the designated qualified area.///' //n5.1.5 ///'When the reworked (repaired) products are accepted on a concession basis, the production department, quality department, technical department, and other relevant departments shall jointly study and submit a request to the customer, which should be approved by the customer.///' //n5.2 ///'Returned Rework (Repair) Products:///' //n5.2.1 ///'The quality department inspector should confirm returned rework (repair) products based on the customer's return form and follow the procedures outlined in 5.1.1 to 5.1.5.///' //n5.3 ///'Preventive Measures:///' //nLed by the quality department, with assistance from the production department and technical department, investigate the causes of rework (repair) occurrences and propose a ///'Corrective and Preventive Measures Form.///' The responsible person from the respective department should analyze the causes and develop corresponding preventive measures. The implementation status of the measures should be confirmed. //n5.4 ///'Rework and Repair Measures Guidance:///' //nSerial Number ///'Rework and Repair Project///' ///'Rework Measures Method///' ///'Precautions///' ///'Remarks///' //n1 ///'Outer fiber exposed///' ///'Use an art knife to cut the outer fiber flat///' ///'Pay attention to the angle to prevent scratching the product///' //n2 ///'Inner fiber locally too long///' ///'Use scissors to trim the excessively long fibers///' ///'Pay attention to the trimming distance to prevent the fibers from becoming too short///' //n6.0 ///'Related Documents:///' //n6.1 QP8.7.1-2021 ///'Non-Conforming Product Control Procedure///' //n7.0 ///'Related Records:///' //n6.2 QR8.7-03 ///'Non-Conforming Product Report Processing Form///' //n6.3 QR8.7-06 ///'Rework and Repair Operation Record///