供应商评分体系

评分单元

| 评分单元 | 技术 (Technology) | 交期 (Delivery) | 品质 (Quality) | 成本 (Cost) | 服务 (Service) | |---|---|---|---|---|---| | 权重 (%) | 25% | 15% | 30% | 15% | 15% |

评分项目

| 评分项目 | 施工正确性 (Operational Accuracy) | 施工技术水平 (Skill Level) | 人员稳定度 (Personnel Stability) | 准时完工交付 (Ontime Delivery) | 守规性 (EHS Violation) | 自训能力 (Self-Training) | 價格競爭力 (Price Competitiveness) | 付款條件 (Payment Terms) | 客戶抱怨 (Customer Complaint) | 配合度 (Cooperation) | |---|---|---|---|---|---|---|---|---|---|---| | 说明 | ●誤作業(Miss Operation)比率與嚴重度 Average MO (=Events/On-site Workers) | ●可獨立作業人員認證比率經TET認證可獨立作業人員比率 | ●當期人員留任率期末評估時，原期初員工(T0, T1)尚在職的比率 | ●本期作業準時達交率本期已完工且請款之承攬機台的準時交付程度 = 實際準時數 /本期已完工請款之機台 | ●客戶違規件數統計 | ●供應商自訓程度針對無法獨立作業人員的訓練，由供應商自行訓練的比例 | ●價格競爭力在相同服務內容的基準下，與同業之價格競爭力 | ●交易條件 | ●客戶抱怨件數可包括口頭抱怨、email 抱怨或會議中提出之抱怨，且經查證有明確具體事項 | ●廠商配合度

配合臨時狀況支援&加班
需求回覆積極度與效率 |

評分基準 (4分至0分)

| 评分项目 | 评分标准 | |---|---| | 平均MO(R)与事件嚴重度 | 4: 無 MO 3: 0%< R<1% 2: 1%≦R<3% or 有TEL財損 1: 3%≦R<5% or 有客戶財損 0: R≧5% or 有人身事故 | | 經TET認證可獨立作業人員比率(R) | 4: R ≧ 75% 3: 50% ≦ R<75% 2: 25% ≦ R<50% 1: 5% ≦ R<25% 0: R<5% | | 人員留任率(R) | 4: R ≧ 95% 3: 90% ≦ R<95% 2: 85% ≦ R<90% 1: 80 ≦ R<85% 0: R <80% | | 本期承攬作業準時達交率(R) | 4: R = 100% 3: 90% ≦ R<100% 2: 70% ≦ R<90% 1: 50 ≦ R<70% 0: R <50% | | 客戶違規件數 | 4: 無 2: 有件數, 無重大違規 0: 有任何PPE或PIP重大違規 | | 供應商自訓程度 | 4: 完全由供應商自行訓練 2: 部分人員須由TEL代訓 0: 完全由TEL代訓 | | 比較 TET 供應商平均價格 | 4: <10% 3: <5% 2: +/- 5% 以內 1: >5% 0: >10% | | 付款條件 | 4: 驗收後請款，採用TET標準付款條件 2: 驗收後請款，劣於TET標準付款條件 0: 預付制 | | 客戶抱怨 | 4: 無 1: 有抱怨，未造成客戶或TEL損失 0: 有抱怨，且造成客戶或TEL損失 | | 滿意度 | 4: 很滿意 3: 滿意 2.:普通 1: 不滿意 0: 很不滿意 |

评分单元

| 评分单元 | 权重 (%) | 评分单位 | |---|---|---| | 技术 (Technology) | 10% | BU | | 交期 (Delivery) | 15% | BU | | 品质 (Quality) | 5% | BU | | 成本 (Cost) | 10% | BU | | 服务 (Service) | 20% | EHS | | | 10% | BU | | | 12% | SRI | | | 3% | SRI | | | 5% | BU | | | 10% | BU, SRI |

内容：

The scoring unit for each element in the Technology unit is as follows:

Operational Accuracy: 25%
Skill Level: 25%
Personnel Stability: 15%
Ontime Delivery: 15%
EHS Violation: 10%
Self-Training: 10%

The scoring unit for each element in the Delivery unit is as follows:

Ontime Delivery: 30%
EHS Violation: 20%
Personnel Stability: 10%
Skill Level: 15%
Self-Training: 15%
Cooperation: 10%

The scoring unit for each element in the Quality unit is as follows:

Skill Level: 30%
Operational Accuracy: 25%
EHS Violation: 20%
Self-Training: 15%
Personnel Stability: 10%

The scoring unit for each element in the Cost unit is as follows:

Price Competitiveness: 30%
Payment Terms: 25%
Self-Training: 20%
Skill Level: 15%
Personnel Stability: 10%

The scoring unit for each element in the Service unit is as follows:

Customer Complaint: 30%
Cooperation: 25%
Skill Level: 20%
Self-Training: 15%
Personnel Stability: 10%