When Will I Receive My Order? | Shipping & Delivery Information

{ "WHEN WILL I RECEIVE MY ORDER?": "Once your order has been processed, it will be shipped out within 1-3 business days. The delivery time will depend on your location and the shipping method selected during checkout. You will receive a tracking number via email, which you can use to track the progress of your shipment.", "CAN I MAKE CHANGES TO MY ORDER AFTER IT HAS BEEN PLACED?": "Unfortunately, we are unable to make changes to an order once it has been placed. This includes changes to the shipping address, product size, or color. We recommend reviewing your order carefully before completing the purchase.", "WHAT IF I RECEIVE A DEFECTIVE OR DAMAGED ITEM?": "If you receive a defective or damaged item, please contact our customer service team within 48 hours of receiving the package. We will provide instructions on how to return the item for a replacement or refund. Please note that we may require photo evidence of the defect or damage.", "WHAT IS YOUR RETURN POLICY?": "We accept returns within 30 days of delivery for eligible items. The item must be unused, in its original packaging, and in the same condition as when it was received. To initiate a return, please contact our customer service team. Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error.", "HOW DO I CONTACT CUSTOMER SERVICE?": "You can reach our customer service team by email or phone. Our contact information can be found on the "Contact Us" page of our website. We strive to respond to all inquiries within 24 hours.", "CAN I CANCEL MY ORDER?": "If you wish to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that if the order has already been shipped, it cannot be cancelled. In such cases, you may need to initiate a return once you receive the package.", "WHAT PAYMENT METHODS DO YOU ACCEPT?": "We accept major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. You can select your preferred payment method during the checkout process.", "WHAT IF I HAVE A QUESTION THAT IS NOT ADDRESSED HERE?": "If you have any further questions or concerns that are not addressed in this Q&A, please don't hesitate to reach out to our customer service team. We are here to assist you and provide any additional information you may need." }