O&M Solution for BIG: Mandatory and Optional Requirements

Mandatory:

Payment Term: 90 days
Cash Out Profile: Cash Out for OTC moved to 2024
Liability: 'Unlimited Liability by Law plus Data Protection Breaches Limitation of Liability 100% of ACV (Annual Contract Value)'
O&M Setup for BIG only: Provide the minimum setup (reduce headcount) keeping same service requirements (SL etc) with the O&M solution for BIG
O&M Scalability: Service catalog pricing approach for additional sites and deployment models to scale O&M solution across China
TCO 5 Pricing target: Maximum amount of 30 Mio RMB for Part 1 and Part 2 in total - Please note: Best offer also need to outperform competition!

Option:

Contract Term:
- Option 1: 3+1+1 Years (Preferred)
- Option 2: 5 Years (Alternative - need to show economic benefit compared to Option 1)
Service Level Objective during initial period: Service Levels during initial period (2024) reduced to Bronze and excl Service Credits - show as optional price reduction per month