智能家居与养老服务融合:技术基础、模式选择与服务质量
在信息技术和电信领域,Puay Tang (2000) 等人指出电信服务和智能家居有着共同的技术基础。将智能家居模式和技术应用两者的融合能够实现更安全、更自主的生活,减少重复和资源分配效率低下,提高老年生活的品质。
Firbank Oscar E (2012) 指出,选择养老服务模式时要重视对该模式服务质量进行评估,认为不同的利益群体在对家庭护理服务模式的选择有影响。[1] Firbank Oscar E.Connecting the voices of users,caregivers and providers on service quality:a study of home-care services.[J].International journal of health care quality assurance,2012,25(5).]
RuiWang (2016) 认为020作为'互联网·养老服务'的一种,在一定程度上可以发挥互联网在养老服务资源配置和整合中的优化作用。[2] RuiWang.Internet plus Pension Service Platform:O2O Mode Construction of Supply and Demand of Pension Services.2016,13(6).]
Masaya Yasuoka (2017) 认为老龄社会中养老服务应在实现动态均衡的前提下,找到与市场相互配合能够良好运行的智慧化养老服务模式。
John Harvey (2020) 等人认为智能家居产品 (SDP) 出于功利主义的价值追求,通过对自动化任务的偏好选择,将服务模式与市场结合,实现多元化的服务。
In the field of information technology and telecommunications, Puay Tang (2000) and others have pointed out that telecommunications services and smart homes share a common technological foundation. The integration of smart home models and technology applications can achieve safer and more autonomous living, reduce duplication and inefficient resource allocation, and improve the quality of life for the elderly.
When choosing a retirement service model, Firbank Oscar E (2012) emphasized the need to evaluate the quality of service of the model. He believes that different interest groups have an impact on the choice of home care service models.
Rui Wang (2016) believes that the O2O mode construction of the Internet plus Pension Service Platform can optimize the allocation and integration of retirement service resources to a certain extent.
In the aging society, Masaya Yasuoka (2017) believes that retirement services should find a smart retirement service model that can cooperate with the market to achieve dynamic balance.
John Harvey (2020) and his colleagues believe that smart home products (SDP) can achieve diversified services through the preference selection of automated tasks, combining service models with the market based on utilitarian value pursuit.
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