SQ SIM 2.0: Streamlined Process for Clearer Communication and Data Analysis

We upgraded SIM to SIM 2.0 based on feedback and data cleaning demands. The original two SIM folders confused submitters and had inconsistent free-text answers, leading to unnecessary communication burdens. To provide a precise escalation path for the business team and ease data analysis for SQ, we optimized SQ SIM 1.0 to SQ SIM 2.0.