We're Sorry & Thank You! $10 Amazon Gift Card & Improved Service

We greatly appreciate your response and would like to apologize once again for any inconvenience caused. As a gesture of our appreciation, we have refunded your purchase and sent you a $10 Amazon e-gift card code.

We understand that it is not in line with our company's values to sell products of poor quality, and we are committed to providing better services and products in the future. We hope that you can understand our efforts to make up for this deficiency through our exceptional customer service.

If you are satisfied with the service we provided, we would greatly appreciate it if you could share your honest experience with our product and service on Amazon. Your feedback will help other customers make informed purchasing decisions and will also be of great value to us.

If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your support and understanding, and we look forward to hearing from you soon.

Best regards,

Customer Service Team