Dear Sir/Madam,

I am writing to express my strong protest against the way in which you have handled the unloading of the cargo from my ship. As the captain of the vessel, I am deeply disappointed and concerned about the manner in which the goods were unloaded and sorted, as it has resulted in a significant amount of good quality merchandise being mixed with what you classify as 'bad' goods.

It is clear to me that your handling of the cargo has been negligent and has led to an unacceptable level of damage and loss of valuable goods. The mixing of the good and bad merchandise has not only caused confusion and inconvenience, but also resulted in a significant financial loss for my company.

I must remind you that as the receiver of the goods, it is your responsibility to ensure that the cargo is unloaded and sorted in a safe and efficient manner. Your failure to do so has caused significant damage to my company's reputation, as well as financial loss.

I urge you to take immediate action to rectify the situation and ensure that such incidents do not happen again in the future. I expect a full investigation into this matter and an explanation of the steps taken to prevent such incidents from occurring in the future.

In conclusion, I must emphasize that we take this matter very seriously and will not hesitate to take legal action if necessary. I look forward to your prompt response and resolution to this issue.

Sincerely,

[Your Name]

Captain of the Vessel


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