Question 1Read the following case Answer the question following the case study using theories framework tools and lenses you learned in the course Strategic Management courseYou are ASH the Sales and

a. For the dissatisfaction with Sam's performance in negotiating payment claims from clients, Ash should present a strategy focused on improving project execution and payment collection. This can include implementing a more rigorous project management process to ensure timely completion of services, improving communication with clients to address any payment issues promptly, and providing training or support to Sam to enhance his negotiation skills. Additionally, Ash can propose the establishment of clear guidelines and protocols for payment claims to prevent any misunderstandings or disputes in the future.

b. For the dissatisfaction with Sam's complaints about late salary, lack of benefits, and the policy of working 4 days a week, Ash should address these concerns by proposing a review of the company's compensation and benefits structure. This can include conducting a market analysis to ensure salaries are competitive, exploring the possibility of providing additional benefits or incentives to employees, and evaluating the feasibility of adjusting the working hours or policies to align with the actual workload. Ash should emphasize the importance of employee satisfaction and retention in maintaining a productive and motivated workforce.

c. For the dissatisfaction with Sam accusing Kai of favoritism and claiming that Ash is receiving a free salary without doing any sales and marketing activities, Ash should provide evidence and clear explanations to refute these claims. This can include presenting a record of Ash's sales and marketing activities, demonstrating the value he brings to the company, and highlighting any successful sales or marketing initiatives he has been involved in. Ash should emphasize the importance of teamwork and collaboration in achieving the company's goals and address any concerns about favoritism by promoting a fair and transparent work environment.

Overall, Ash should approach the board of Directors with a proactive and solution-oriented mindset, focusing on addressing the issues at hand, improving processes, and promoting a positive and productive work culture within GLOBEX