帮我把我的简历翻译成英文的:个人能力及特长计算机:熟练使用Excel进行数据分析和报告生成具备高级公式和宏的编写能力熟悉SPSS统计软件外语水平:六级熟练进行英语听说读写译工作经验202101-202102 阳狮广告有限公司 直播运营监督跟进直播商品对接流程核对细节以确保直播正常进行。跟进产品数据沉淀进行分析提供方案对策提议。202104-202202 杭州澳比网络科技有限公司 充值专员
Personal Skills and Strengths
- Computer Skills: Proficient in using Excel for data analysis and report generation, with advanced formula and macro writing abilities. Familiar with SPSS statistical software.
- Language Proficiency: Level 6 in English, proficient in listening, speaking, reading, writing, and translation.
Work Experience
Jan 2021 - Feb 2021: Sun Lion Advertising Co., Ltd. - Live Streaming Operations
- Supervised and followed up on the live streaming product integration process, ensuring smooth live streaming operations.
- Analyzed and provided solutions and proposals based on product data accumulation.
Apr 2021 - Feb 2022: Hangzhou Ausbee Network Technology Co., Ltd. - Recharge Specialist
- Ensured accurate daily transaction operations, recorded and verified all customer invoices.
- Monitored account balances and provided timely reminders to maintain sufficient funds.
- Ensured sufficient system backend balance and made timely reserve payments.
- Assisted operations in analyzing and controlling customer account flows.
- Provided online support for live streaming events, ensuring smooth operations.
- Assisted in invoice generation, settlement statements, and contract processes.
- Achieved high operational efficiency and accuracy rate of 98%, processed over 6 million+ daily activity flows.
Mar 2022 - Aug 2023: China Telecom Corporation Limited, Zhejiang Branch - Cloud Data Operations
- Addressed customer inquiries regarding resources and billing to ensure customer trust in company products.
- Collected, cleaned, and analyzed large amounts of system data to support cloud technology team's decision-making and performance tracking.
- Generated customer invoices and provided expense source information to solve contract condition issues not supported by the system.
- Organized and entered system data to ensure accuracy and timeliness.
- Assisted in technical support for resource acceptance, providing technical support services.
- Supported major projects, reviewed high-value contracts, and promoted subsequent projects.
- Completed monthly customer account reconciliation to ensure accuracy.
Personal Summary
- Strong execution ability and high work efficiency.
- Ability to quickly learn and adapt to new tools and technologies.
- Strong communication skills and team spirit, able to collaborate effectively with different departments.
- Excellent data organization and input skills, with attention to detail and accuracy.
- Strong sense of responsibility, able to handle pressure and heavy workloads
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