PM Ops work closely with PM team and collect insights from local marketplace and share the insights with PM to identify new programs from global team on long term productprocess fix However due to we

If the clear cut happens and PM Ops team is solely focused on deep diving insights, there are several quantifiable goals that they can take and track:

Insights Accuracy: Measure the accuracy of the insights collected by PM Ops by comparing them with the actual data and feedback received from the global team. This can be done by tracking the percentage of insights that are validated and deemed accurate.
Insights Actionability: Measure the actionability of the insights by tracking the percentage of insights that lead to actionable changes or improvements in the product or process. This can be measured by tracking the number of insights that result in tangible outcomes or improvements.
Insights Impact: Measure the impact of the insights by tracking the measurable outcomes or benefits that result from implementing the insights. This can be measured by tracking key metrics such as increased customer satisfaction, improved efficiency, cost savings, or revenue growth.
Stakeholder Satisfaction: Measure the satisfaction of both the PM team and the global team with the insights provided by PM Ops. This can be done through regular feedback surveys or interviews to assess the usefulness and effectiveness of the insights in driving decision-making and problem-solving.
Collaboration Efficiency: Measure the efficiency of collaboration between PM Ops and the global team by tracking the time and effort required to validate insights and implement changes. This can be measured by tracking the average time taken to validate insights and the number of iterations required for implementation.

By tracking these quantifiable goals, PM Ops can demonstrate the value and impact of their work in providing valuable insights to drive product and process improvements