How are you navigating talent disruptions and their associated challengesWe expanded our workforce over the past two years by more than 200000 people in thetightest labor market in history and we did

The company has implemented a three-pronged talent strategy to navigate talent disruptions and associated challenges. The first prong focuses on accessing talent by seeking diverse pools of talent and creating new pathways for talent, such as apprenticeship programs. The second prong involves being a talent creator by reskilling employees as demands change. The company has upskilled 100,000 people in the first six months after the pandemic. The third prong is unlocking the potential of talent by creating an environment where employees feel they are "net better off" by being with the company and can succeed both professionally and personally