Can you translate this into english and make it into a short email这个call之前让paid准备下面2个信息1 具体的request是什么？希望得到什么帮助2 对应的support的use case是什么？如果我们帮忙bridge的话也需要有具体的use case

Subject: Preparation for the Call

Hello [Recipient's Name],

I hope this email finds you well. I wanted to touch base with you before our upcoming call and kindly ask you to prepare the following information:

1. Could you please specify the exact request or assistance you are seeking? It would be helpful to know what kind of help you are looking for.

2. Additionally, could you please provide the use case for the support you require? If we are to bridge the gap, it is essential to have a clear understanding of the specific use case.

Thank you for taking the time to gather this information. I look forward to our call and finding the best way to assist you.

Best regards, [Your Name