Outside sales for a plumbingHVAC wholesaler Lots of driving around solving problems lunchesdinners and entertaining
Outside sales for a plumbing/HVAC wholesaler involves a variety of tasks and responsibilities. Here is a breakdown of what you can expect in this role:
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Sales and Business Development: Your primary responsibility will be to generate sales by prospecting and building relationships with potential and existing customers. You will identify their needs, offer suitable products, negotiate prices, and close deals. Building a strong network of clients and contractors will be crucial for success in this role.
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Customer Support: You will provide technical assistance and support to customers, helping them select the right products, troubleshooting issues, and ensuring customer satisfaction. This may involve understanding the specifications of various plumbing and HVAC equipment and guiding customers on their usage.
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Problem Solving: As an outside sales representative, you will encounter various challenges, such as delays in product delivery, faulty equipment, or customer complaints. You will be responsible for resolving these issues promptly and effectively, collaborating with internal teams to find appropriate solutions.
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Product Knowledge: You will need to have a deep understanding of the plumbing and HVAC products offered by your wholesaler. This includes knowing the features, benefits, and applications of different items, as well as staying up-to-date with industry trends and new product releases.
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Territory Management: Your role will involve extensive driving, visiting customers, and prospecting new leads within your assigned geographical area. Effective time management and organization skills will be necessary to plan your daily appointments and maximize productivity.
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Relationship Building: Outside sales representatives often develop strong relationships with customers. This may involve taking clients out for lunches or dinners, attending industry events together, or entertaining them to foster a positive and lasting business connection.
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Reporting and Administration: You will be responsible for maintaining accurate records of sales activities, customer interactions, and product inventory. This data will be used for reporting, forecasting, and analyzing your performance.
Overall, outside sales for a plumbing/HVAC wholesaler involves being on the move, meeting new people, and finding solutions to meet customer needs. It requires excellent communication skills, problem-solving abilities, technical knowledge, and a passion for building relationships and driving sales
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