Can you fine tune - In addition our we enhanced our NSR engagement SOP to collect more detailed VOS such as actual product quality issue eg xxxxxx We will use the data for year-end review

Additionally, we have further refined our NSR engagement Standard Operating Procedure (SOP) to gather more comprehensive Voice of the Customer (VOC) data, including specific information on product quality issues such as xx, xx, and xx. This data will be utilized during our year-end review process.