围绕微笑服务、文明服务、专业服务、高效服务等主题聚焦政务中心、银行、医院、交通场站、营业厅等重点场所组织市民群众参与文明窗口服务体验、问卷调查、志愿服务等活动。加强服务管理开展行业文明礼仪和职业道德宣传教育按照礼仪服务标准接待办事群众：完善服务设施加强室内外环境卫生管理做到标识清楚办事流程公开完善导询台、无障碍通道、停车位、卫生间等便民设施配套：组织开展文明窗口主题活动通过比礼仪、比服务、比环境展

The activities revolve around the themes of smiling service, civilized service, professional service, and efficient service, focusing on key places such as government offices, banks, hospitals, transportation hubs, and service centers. These activities include organizing citizens to participate in civilized window service experiences, conducting surveys, and engaging in volunteer services.

To strengthen service management, there will be promotional campaigns on industry etiquette and professional ethics. Reception of the public will be in accordance with service standards, which includes improving service facilities and enhancing indoor and outdoor environmental hygiene management. Clear signage, open service processes, and convenient facilities such as information desks, barrier-free access, parking spaces, and restrooms will be provided.

Furthermore, themed activities, such as the "Civilized Window" campaign, will be organized to showcase the civility, professionalism, and service image of window industry staff through etiquette and service comparisons, highlighting the continuous improvement of their civility and professionalism