Case Study 1 Why Does He Always Answer Beyond the QuestionRead the following passage and try to analyze it by answering these questions1 Why didnt the Chinese employee give a clear and definite answer

(1) The Chinese employee did not give a clear and definite answer because he was using a communication style that is common in Chinese culture. In Chinese culture, it is often considered impolite to give a direct answer, especially when the question involves personal goals or ambitions. The employee may have been trying to avoid sounding arrogant or boastful by deflecting the question and focusing on other aspects of the company.

(2) The Chinese employee may have formed a stereotype towards Americans as being aggressive or pushy. This is evident in his complaint to Mr. Jia, where he refers to the American HR manager as "aggressive." It is possible that the employee perceived the direct questioning as confrontational and interpreted it as aggression.

(3) Mr. Jia can effectively solve the awkward situation by acting as a mediator between the two parties and helping them understand each other's communication styles. He can explain to the American HR manager that the Chinese employee's indirect answers are a cultural norm and not meant to be evasive or uncooperative. Similarly, Mr. Jia can also explain to the Chinese employee that the American HR manager's direct questioning is a common communication style in the business context and not necessarily aggressive. By fostering understanding and promoting cultural sensitivity, Mr. Jia can help bridge the communication gap and reduce the barriers between the two parties