Context 1: A user withdrawing money from a Bank ATM

  • Efficiency: The user wants to complete the transaction quickly and easily.
  • Error Tolerance and Prevention: The user wants to avoid making mistakes while entering the amount or PIN, and the system should provide clear instructions to prevent errors.

Context 2: An art enthusiast browsing a museum website.

  • Learnability: The user wants to easily understand how to navigate the website and find information about the artworks.
  • Memorability: The user wants to remember how to access specific artworks or information for future visits to the website.

Context 3: A pilot operating an aircraft in the cockpit.

  • Efficiency: The pilot needs to quickly and effectively operate the controls and systems of the aircraft.
  • Error Tolerance and Prevention: The pilot wants to prevent and minimize errors that could have serious consequences for flight safety
Usability consists of five dimensions Learnability Efficiency Memorability Satisfaction Error Tolerance and Prevention For each of the contexts of use given below list the two most important dim

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