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Product and Service Release Control Specifications

Objective To monitor and measure the characteristics of products at appropriate stages to validate that the products and services meet specified requirements.

Scope Applies to the monitoring and control of product release and delivery throughout the entire process, from raw material intake to product delivery.

Definitions None

Responsibilities The Quality Department is responsible for conducting full inspection and testing, from raw material intake to product delivery, during the product realization process. The Technical Department is responsible for providing necessary technical documents, such as product standards and testing specifications. The Production Department is responsible for self-inspection during the production process. Authorized management representatives have the authority to release products and require customer approval when necessary.

Procedure Content The Technical Department determines the necessary inspection and testing methods based on product requirements and provides necessary technical documents, such as product standards. The Quality Department plans and arranges inspectors who have undergone professional training, passed assessments, and been authorized. The Quality Department develops work instructions based on provided product standards and inspection criteria, or directly utilizes product standards or inspection criteria. Work instructions must be reviewed and approved by the head of the Quality Department. For attribute data, the acceptance criteria for sampling plans must be zero defects. For other acceptance criteria, customer approval is required. Products and services should not be released to customers without approval from authorized personnel or, when applicable, customer approval, until the planned arrangements are satisfactorily completed.

Incoming Inspection The Quality Department develops a "Raw Material Classification Table" based on the impact of raw materials on product quality, and determines the range of materials to be inspected, as well as the "Incoming Inspection Procedure". Inspectors verify materials according to the "Incoming Inspection Procedure" and fill out the "Incoming Inspection Report". The warehouse handles the receipt procedures based on qualified records or markings. In case of non-conformance, inspectors segregate the non-conforming materials in the "Non-conforming Product Area" and follow the "Non-conforming Product Control Procedure" for further handling. Raw materials within the inspection scope must be approved through specified inspections before they can be used. For raw materials outside the inspection scope, inspectors must check their quality certificates before acceptance and use. For important raw materials, qualification certificates provided by the supplier must be provided, and chemical composition/performance tests may be conducted if necessary. In case of urgent release without verification, procurement should follow emergency procedures. Before emergency release, the applying department or individual should fill out the "Emergency Release Form" to explain the reasons for release and mark the batch of materials or purchased parts for traceability in case of quality issues. The "Emergency Release Form" must be countersigned by relevant departments and approved by management representatives before implementation. Customer approval is also required if applicable.

In-process Inspection 5.7.1 Self-inspection: Crimping operators should confirm the products they produce according to the "Inspection Specifications" and "Work Instructions," record the data in the "Crimping Depth Record Form" to indicate that self-inspection has been conducted. If non-conforming products are found, they should be identified, placed in designated areas, and rechecked by inspectors for confirmation.

5.7.2 First Piece Inspection: For new products, mold changes, shift handovers, machine failures, and other cases where production needs to be restarted, the responsible person in the production workshop should conduct a first piece inspection according to the requirements specified in the "Work Instructions" and "Production Plan." The results should be recorded in the "First Piece Inspection Record Form." First/last piece products should be marked according to the "Traceability Control Specification."

5.7.3 Last Piece Inspection: When the batch of products is completed, the responsible person in the production workshop should conduct a last piece inspection according to the requirements specified in the "Work Instructions" and "Production Plan." The results should be recorded in the "Last Piece Inspection Record Form." First/last piece products should be marked according to the "Traceability Control Specification."

5.7.4 100% Inspection: Operators perform 100% inspection on dimensions, resistance, fiber inner diameter, inner diameter, roughness, appearance, and other attributes. The inspection results should be recorded in the "Non-conforming Product Statistics Form." The QC responsible person is responsible for daily result statistics, which should be recorded in the "P-chart."

5.7.5 In self-inspection, first piece inspection, last piece inspection, 100% inspection, and patrol inspection, non-conforming products should be placed in boxes or areas labeled as "Non-conforming Products" and handled according to the "Non-conforming Product Control Procedure."

5.7.6 Patrol Inspection: Team leaders conduct inspections on product processes based on operating procedures.

No exceptions are allowed in the company.

Finished Product Inspection After completion of all incoming and in-process inspections, final inspection can be carried out on finished products, which must be released with approval from authorized personnel. After product processing is completed, the Production Department should place the products in the inspection area and mark them according to the "Traceability Control Specification." The Production Department notifies the Quality Department to conduct final inspection. Quality control inspectors perform inspections in accordance with the "Finished Product Inspection Procedure" and record the results in the "Product Inspection Record." A "Product Inspection Report" is also prepared. If the product passes inspection, warehouse personnel handle the receipt procedures and maintain relevant records. If the product fails inspection, the inspector should fill out a rejection report and follow the "Non-conforming Control Specification." Unless approved by the head of the Quality Department, management representative, and when applicable, customer approval, products should not be released until the planned inspections and tests are satisfactorily completed. Full-size inspections, material, and performance tests should be conducted on each product according to the specified control plan and the engineering material and performance standards designated by the customer. The results should be available for customer review. (Full-size inspection refers to the complete measurement of all product dimensions specified in the drawings and technical requirements.)

Appearance Items When parts produced by the company are designated as "appearance items" by the customer, the company should: Allocate appropriate resources, including sufficient lighting for inspections and evaluations. Provide standard samples for color, texture, gloss, metal brightness, structure, and DOI (Distinctness of Image) if necessary. Maintain and control appearance standard samples and evaluation equipment on a regular basis.

Periodic Testing The Quality Department should conduct full-size inspections and performance tests on company products according to customer requirements and the product inspection procedures. The Quality Department should conduct periodic sampling inspections in accordance with the "Product Inspection Specification." The Quality Department should keep records indicating that products have been inspected and tested, specifying the personnel authorized to release the products. The laboratory control should comply with technical specification requirements.

Related Documented Information QD8.5.6-2021 "Traceability Control Specification" QD8.7.1-2021 "Non-conforming Control Specification" QD8.5.10-2021 "Protection Control Specification" WI-PB-01 "Incoming Inspection Procedure" WI-PB-02 "Finished Product Inspection Procedure" WI-PB-03 "Product Inspection Specification" QR8.4-11 "Incoming Inspection Record" QR8.6-01 "Finished Product Inspection Record