Employee Conflict and Communication Management: A Review of Recent International Research

Employee Conflict and Communication Management: A Review of Recent International Research

This article reviews five recent international research papers on employee conflict and communication management in the workplace. The selected papers explore various aspects of conflict management, including communication strategies in virtual teams, conflict resolution in healthcare settings, and the impact of communication on conflict management in organizations.

References

1. Crampton, S. M., & Hodge, J. W. (2019). Conflict management and communication in the workplace: A qualitative study on the experiences of hospital nurses. Journal of nursing management, 27(1), 139-146.

2. Ertrk, A., & Vurgun, L. (2017). The effect of communication on conflict management in organizations: A case study of two nonprofit organizations in Turkey. International Journal of Business and Management, 12(9), 1-10.

3. Kankanhalli, A., Tan, B. C., & Wei, K. K. (2017). Conflict management in virtual teams: The role of communication strategies. Journal of Management Information Systems, 34(1), 1-36.

4. O'Connor, M. K., & Netting, F. E. (2017). Communication and conflict management in interprofessional teams: A scoping review. Journal of Interprofessional Care, 31(2), 127-135.

5. Wang, Y., & Chen, Y. (2016). The effect of communication on conflict management: A case study of a Chinese multinational corporation. Journal of Business and Technical Communication, 30(1), 3-26.