给澳洲工程师写一份英文邮件 内容如下针对这次事情首先值得欣赏的是现场工程师友好的工作态度为了以后的协作提出以下几点问题希望下次改进。 1 他们对WSO 安装的步骤不熟悉安装前提是需要WSO L2 team 做 pre enrollment但是直到昨天的周一由我协助完成的pre enrollment 2 工程师反馈提前做了pre enrollment是私下联系Sephora IT来完成不符合规范任何

Dear Australian Engineers,

I would like to take this opportunity to express my appreciation for the friendly working attitude of the on-site engineers during our recent collaboration. However, I would like to highlight a few points for improvement in future collaborations.

Firstly, the engineers were not familiar with the installation steps for WSO. It is important to note that pre-enrollment by the WSO L2 team is a prerequisite for installation. Unfortunately, this pre-enrollment was only completed yesterday, with my assistance.

Secondly, the engineers mentioned that they had completed the pre-enrollment privately with Sephora IT. This is not in line with our standard communication protocol, which requires all communication to be conducted through the KR teams chat.

Finally, although feedback has been provided, upon my remote inspection, the software was not installed on the computer. I kindly request that accurate feedback is provided in future collaborations.

Thank you for your attention, and I look forward to future collaborations.

Best regards, [Your Name