用英语回复一封亚马逊的邮件感谢回复表明与关联到的店铺Arlene完全的不认识请问具体的关联因素

Dear Amazon,

Thank you for your response. However, I would like to clarify that I have no knowledge or affiliation with the store Arlene that was mentioned in your previous email. Could you please provide me with more information about the specific association factors between myself and this store?

Thank you for your assistance in this matter.

Sincerely, [Your Name]