用英语回复一封亚马逊的邮件表明与关联到的店铺Arlene完全的不认识请问具体的关联因素

Dear Amazon,

Thank you for reaching out to me regarding the associated store Arlene. However, I must inform you that I have no knowledge of or connection to this store. I have never purchased from or interacted with Arlene in any way.

Could you provide me with more information on how Arlene is associated with my account? I would appreciate any clarification on this matter.

Thank you.

Sincerely, [Your Name]