用英文写一封邮件给澳洲工程师首先感谢他们在mini project的专业性与执行力强。然后指出他们的问题。1 与客户沟通更换上门时间未及时通知wincor 这可能导致客户投诉。 2Collect的收集进度较慢按照要求是完工后三天内收集完毕不符合标准 3 AMS 的更新状态滞后到现在还未更新旧设备状态。

Dear Australian Engineers,

I would like to start by thanking you for your professionalism and strong execution of our mini project. Your expertise and dedication have been greatly appreciated.

However, I would like to bring to your attention a few issues that have arisen recently. Firstly, there have been instances where communication with the customer regarding rescheduling of appointments has not been promptly communicated to Wincor. This could potentially lead to customer complaints and dissatisfaction.

Secondly, the progress of Collect has been slower than expected. As per our requirements, it should be completed within three days of completion, but this standard has not been met.

Lastly, the update status of AMS has been lagging behind, and the status of old equipment has yet to be updated.

I request you to kindly take note of these issues and take necessary steps to ensure they are resolved as soon as possible. Your prompt action and attention to these matters would be greatly appreciated.

Thank you for your cooperation.

Best regards,

[Your Name