Disappointing Moving Experience with [Company Name]

Dear Madam,

I am writing to express my disappointment with the recent move of our department's furniture and equipment, which was handled by your company. To provide you with some context, we recently relocated to a new building and engaged your services to assist with the move. We possessed a considerable amount of furniture and equipment, including desks, chairs, computers, printers, and other office supplies.

Unfortunately, the service we received from your company fell short of our expectations. Firstly, the movers arrived late, which caused a delay in the move. Secondly, they were not careful with our furniture and equipment, resulting in several items being damaged during the move. Thirdly, some of our equipment was not reassembled correctly, causing further damage. What's more, we had anticipated a professional and efficient service from your company, which unfortunately did not materialize. We had hoped the movers would handle our belongings with care, ensuring they were moved safely and efficiently, but this was not the case.

In a nutshell, we are disappointed with the service provided by your company. We take delight in informing you that, for the time being, we will not be utilizing your services again. We hope you can understand our frustration and take steps to rectify this situation. We would appreciate it if you could arrange to have the damaged items repaired or replaced. What's more, we expect to see eye to eye on this matter and hope you will take the necessary steps to improve your service in the future.

For the time being, we will be seeking the services of another company for our future moves. We hope you can take this feedback constructively and use it to enhance your service. We understand that mistakes can happen, but we trust you will take the necessary steps to prevent them from occurring again.

Thank you for your attention to this matter.

Sincerely,