Cargo Damage Claim: Request for Temperature Records

The recipient claims that the goods were discovered to be damaged during the unloading process and suspects that the damage may have been caused by high temperatures during transportation. However, no evidence has been presented to substantiate these allegations. Additionally, the recipient has failed to provide any temperature records for the goods during transportation. During our inspection, it had been more than a month since the unloading of the goods, and the recipient had not provided any evidence of proper preservation of the goods during this time. Without adequate information, it is challenging for us to determine when the damage occurred. We, therefore, request temperature records for the container during the transportation period of this voyage to evaluate the condition of the goods during transit.