国外有关自助咖啡的论文引用

Rogers, E. M., & Kincaid, D. L. (1981). The self-service revolution: An overview. Public Opinion Quarterly, 45(3), 369-382.

Helgesen, E. (2009). Self-service technology and customer satisfaction: A study of the fast food industry. Journal of Hospitality Marketing & Management, 18(3), 221-235.

Kim, J., & Lee, S. (2010). Factors influencing the adoption of self-service technology in the restaurant industry. Journal of Hospitality and Tourism Technology, 1(1), 53-69.

Foscht, T., Swoboda, B., & Morschett, D. (2010). Self-service technology adoption in the retail sector: An exploratory study. Journal of Retailing and Consumer Services, 17(2), 147-155.

Chiu, H. C., & Lin, Y. W. (2012). Factors affecting the adoption of self-service technology in convenience stores. Journal of Retailing and Consumer Services, 19(6), 670-677