Please write a letter to the editor inquiring about the publication fee for the article indicating that the author has completed payment via international wire transfer However it still shows as unpai

Dear Editor,

I am writing to inquire about the publication fee for the article titled "XXXXX" submitted to your esteemed journal. The author of the article has completed the payment for the publication fee via an international wire transfer. However, we have noticed that the payment still shows as unpaid on the MDPI platform, and a reminder to pay the fee has been received.

We would like to request your assistance in resolving this issue as soon as possible. We have completed the payment on our end and would like to ensure that the payment has been received and updated on your platform.

Could you please confirm the receipt of the payment and update the status of the publication fee on your platform? We would appreciate any information or assistance you can provide in this matter.

Thank you for your attention to this matter.

Sincerely,

[Your Name