SSM的英文参考文献

Blanchard, K. H., & Johnson, S. D. (1998). The One Minute Manager. William Morrow & Co.

Covey, S. R. (1989). The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. Simon & Schuster.

Deming, W. E. (1986). Out of the Crisis: Quality, Productivity and Competitive Position. MIT Press.

Juran, J. M. (1988). Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services. Free Press.

Kanter, R. M. (1983). The Change Masters: Innovation and Entrepreneurship in the American Corporation. Simon & Schuster.

Kotter, J. P. (1996). Leading Change. Harvard Business Press.

Peters, T. J., & Waterman, R. H. (1982). In Search of Excellence: Lessons from America's Best-Run Companies. Harper & Row.

Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. Free Press.

Senge, P. M. (1990). The Fifth Discipline: The Art & Practice of The Learning Organization. Doubleday.

TQM (Total Quality Management). (2021). In Investopedia. Retrieved from https://www.investopedia.com/terms/t/total-quality-management.as