怎么回复：Overlay was lopsided and longer than underlay! Had to pay for shipping and it’s defective Returned to get refund and had to pay to ship it back! Doesn’t seem fair

I'm sorry to hear about your experience with the overlay. It's understandable that you're frustrated with the lopsided and longer than underlay issue, as well as having to pay for shipping both ways. That doesn't seem fair at all. I hope the refund process goes smoothly for you. Let us know if there is anything else we can do to assist you.