A You are calling Brandon’s Restaurant You want to change your reservation from 700 p m on Tuesday to 800 p m next Wednesday There will now be 10 people not fiveso you need a bigger table B You work f
B: Good afternoon, thank you for calling Brandon’s Restaurant. How may I assist you?
Customer: Hi, I would like to change my reservation from 7:00 p.m. on Tuesday to 8:00 p.m. next Wednesday. Also, the number of people has increased from five to ten, so we will need a bigger table.
B: Sure, I can check our availability for that time and date. May I have your name and phone number please?
Customer: Yes, my name is John Smith and my number is 123-456-7890.
B: Thank you, John. I have checked and we do have availability at 8:00 p.m. next Wednesday for a party of ten. I have also made a note to reserve a bigger table for your group. Can I confirm the name for the reservation?
Customer: Yes, it's under John Smith.
B: Great, I have updated the reservation from 7:00 p.m. on Tuesday to 8:00 p.m. next Wednesday for ten people. Is there anything else I can assist you with?
Customer: No, that's all. Thank you for your help.
B: You're welcome, John. We look forward to seeing you and your group next Wednesday at 8:00 p.m. Thank you for choosing Brandon’s Restaurant.
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