Here is a paragraph that describe some of The Ritz-Carlton Hotel Shanghai Pudongs service weaknesses in terms of its communication problems Based on this but provide more detail and be more specificCo

The Ritz-Carlton Hotel Shanghai Pudong's service weaknesses in terms of communication problems are further exacerbated by the lack of multilingual staff. As a result, guests who do not speak Chinese may encounter difficulties when trying to communicate with the hotel staff. Furthermore, the hotel's communication channels, such as phone lines and email, are not always reliable, leading to delays in response time and frustration among guests. Another issue is the lack of clarity in the hotel's written materials, such as room service menus and tour brochures, which can cause confusion for guests. All of these communication barriers can detract from the overall guest experience and hinder the hotel's ability to provide exceptional service