In Shangri-La Hotel if there are two receptionists who have made the same efforts but received different rewards employee Bs rewards higher than employee As will have an incentive effect on employee B

At Shangri-La Hotel, when two receptionists put in equal effort but receive different rewards, the one who receives a higher reward (employee B) is likely to feel incentivized to continue working hard, while the one who receives a lower reward (employee A) may lose motivation. However, if both employees receive the same reward, they are likely to perceive it as fair and be motivated to work even harder.