Hello. First of all, we sincerely apologize for the inconvenience caused by this incident to all parties involved.

We have already formally applied to the insurance company for the claims process. Afterwards, the insurance company may directly contact the injured parties, building management and customers for further information. If necessary, the insurance company may also require the participation of notarized public offices.

Once the insurance company has assigned a responsible person, we will provide their contact information to everyone if needed.

Finally, we apologize deeply for any inconvenience caused to all units


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